Client is an IT organization that intends to launch to major software products in Europe and USA. The main USP of the package will be:
The client currently has several lines of software products including an Operating System. They have been shipping products that range from a full fledged server operating system to business applications such as CRM and Accounts. Below is the quick summary of products and offerings from Client:
The major goals of the client as an IT organization are to deliver subscription free applications to its customers and secondly, to remove any kind of platform boundaries, so that the customers may choose their choice of platform to work on.
As a result their requirement is of a comprehensive CRM application that can run on any Operating System, especially targeting an OS that is free from licensing hassles.. These situations may be summed up follows:
The CRM application requested by the client posed some really interesting challenges for our software designers. The major challenge was how to design an application that could run in any operating platform. The first thought was to create a web based application but that cannot be shipped and managed as easily as a desktop application. A CRM application requires extensive functionality from the native computer environment such as use of ports, printers, internet access etc. Write an application that should run in Windows, Linux, Mac and still be able to perform all required functions flawlessly was quite a challenge. Other major challenges were as follows:
These are just a few of the key major technical issues which our design teams had to tackle with great efficiency and in a cost effective manner.
Having a look at the technical challenges, our designers proposed the following solution to Client:
The solutions proposed by our designers and thinkers and the implementation of these solutions by our developers completed the project successfully. Following are the positives of these development efforts:
We used the following software and tools to develop the software in order to meet all the requirements of the project: